{"id":3427,"date":"2022-06-27T18:55:08","date_gmt":"2022-06-27T16:55:08","guid":{"rendered":"https:\/\/www.ecom-cs.com\/?page_id=3427"},"modified":"2022-06-28T10:51:21","modified_gmt":"2022-06-28T08:51:21","slug":"smartway-2","status":"publish","type":"page","link":"https:\/\/www.ecom-cs.com\/en\/smartway-2\/","title":{"rendered":"SmartWay"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l4wzcst5-b62dffd45d20b750693c9cb1178db8b3\">\n.avia-image-container.av-l4wzcst5-b62dffd45d20b750693c9cb1178db8b3 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l4wzcst5-b62dffd45d20b750693c9cb1178db8b3 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l4wzcst5-b62dffd45d20b750693c9cb1178db8b3 av-styling- av-hover-grow avia-align-center  avia-builder-el-0  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image- avia-img-lazy-loading-not- avia_image ' src=\"https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2018\/06\/shutterstock_335819621-Small.jpg\" alt='' title=''   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div>\n<section  class='av_textblock_section av-l4wyrutz-f4c8d5cca1ca39550e91b71e780b4cf5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">SmartWay: Assisting you in Continuous Change Management<br \/>\nand Collaborative Digital Transformation<\/h3>\n<\/div><\/section>\n<div  class='hr av-954pkj-0c4bd3b811f62f1a0a1e85c2af4a2c4b hr-default  avia-builder-el-2  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l4wyubul-bb0383aca186df659c2020fb16f032e7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Distinguishing Continuous Change Management and Collaborative Digital Transformation<\/h3>\n<p><strong>Continuous Change Management<\/strong> (IT) is generally a <strong>reactive approach<\/strong> of organizations, depending on changes in the context. In the Microsoft context, change management will often consist in setting up the uses and the Governance linked to the numerous evolutions of the platforms (eg: M365).<\/p>\n<p>On the contrary, the Collaborative Digital Transformation is a voluntary and proactive approach, which consists in retro-analyzing the internal and external processes of the Company to identify opportunities for improvement, opportunities which can be linked to the evolution of solutions.<\/p>\n<p>eCom CS accompanies you on these two facets.<\/p>\n<h3>Continuous Change Management<\/h3>\n<p>The end user is at the center of the concern here. The objective is to enable it to be as effective and efficient as possible, via choices made upstream by the Business and IT Departments.<\/p>\n<p>eCom CS offers you a range of functional actions that allow you to transform changes in the IT context into adoption, usage and ultimately performance.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l4wzdeno-0a7abd4655cf339b61244ddb29bed36f\">\n.avia-image-container.av-l4wzdeno-0a7abd4655cf339b61244ddb29bed36f img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l4wzdeno-0a7abd4655cf339b61244ddb29bed36f .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l4wzdeno-0a7abd4655cf339b61244ddb29bed36f av-styling- avia-align-center  avia-builder-el-4  el_after_av_textblock  el_before_av_textblock '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-3430 avia-img-lazy-loading-not-3430 avia_image ' src=\"https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2022\/06\/SmartWay-EN.png\" alt='' title='SmartWay-EN'  height=\"887\" width=\"1890\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2022\/06\/SmartWay-EN.png 1890w, https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2022\/06\/SmartWay-EN-300x141.png 300w, https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2022\/06\/SmartWay-EN-1030x483.png 1030w, https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2022\/06\/SmartWay-EN-768x360.png 768w, https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2022\/06\/SmartWay-EN-1536x721.png 1536w, https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2022\/06\/SmartWay-EN-1500x704.png 1500w, https:\/\/www.ecom-cs.com\/wp-content\/uploads\/2022\/06\/SmartWay-EN-705x331.png 705w\" sizes=\"(max-width: 1890px) 100vw, 1890px\" \/><\/div><\/div><\/div>\n<section  class='av_textblock_section av-l4wz3c2g-3c509cfda9aa07749a63a59ee40716d1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Apart from traditional change management actions (training, webinars, various support), the<strong> significant added value that eCom CS brings you<\/strong> is to support you in the <strong>continuous consideration of developments in M365 solutions<\/strong>, via our Watch offer called <strong>Innowatch<\/strong>,\u00a0 and <strong>EverRight \/ Chatbot<\/strong> our continuously updated user guides.<\/p>\n<h3>Support Collaborative Digital Transformation<\/h3>\n<p>On the sidelines of the continuous changes of the solutions which induce change management needs, the business processes often include more or less optimized, industrialized, automated sub-processes. The actors of these sub-processes have become accustomed (or not!) to undergoing them as they are, sometimes for many years, and sometimes no longer dare to think that it could be otherwise.<\/p>\n<p>Thanks to InnoWatch, we are able to respond dynamically to business needs or irritants identified in the Businesses, at the pace of M365 developments.<\/p>\n<h3>Some field examples:<\/h3>\n<ul>\n<li><strong>Event management<\/strong><br \/>\nOne of our clients regularly organizes events and was struggling to manage registrations. Microsoft once made a major change to Bookings, opening up the possibility of managing multiple registrations for an event, rather than limiting them to a single registrant (which was valid for a hairdresser). The Bookings solution, which was not previously used by our client, was therefore able to help him manage his registrations, considerably reducing the time spent on this task as well as the resources required.<\/li>\n<li><strong>Field information feedback via smartphone<\/strong><br \/>\nOne of our clients sells raw materials to manufacturers. Some of the transactions are done &#8220;at the back of the truck&#8221; by the sellers. They then inform a sales assistant, in an unstructured and poorly traceable way (sms, whatsapp, email, phone call, etc.), to her great despair.<br \/>\nWith the advent of Power Apps and Power Automate, we were able to offer and develop a Smartphone application that enabled sellers to track their sales in just a few clicks: What quantity, what type of material, delivered to what customer site, on what date, by which seller, for what price. The feedback was traceable in a Sharepoint list, with PowerBI reporting.<\/li>\n<li><strong>In-store restocking management<\/strong><br \/>\nOne of our customers (Retail) continuously manages its stocks of products on the shelves of its stores. The management of the restocking process was not optimal.<br \/>\nPower Automate and Power Apps have made it possible to set up a Smartphone application to scan the barcodes of missing products on the shelves, to log shortages, and to notify the person in charge of orders in the store.<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='flex_column av-6xs22b-6a3d2be4e78d153ce099f49d2de8802e av_one_fifth  avia-builder-el-6  el_after_av_textblock  el_before_av_one_fifth  first flex_column_div  column-top-margin'     ><div  class='avia-button-wrap av-5f4gqb-48b9c5733fb0b645042acb0e525836cf-wrap avia-button-center  avia-builder-el-7  avia-builder-el-no-sibling '><a href=''  class='avia-button av-5f4gqb-48b9c5733fb0b645042acb0e525836cf av-link-btn avia-icon_select-yes-left-icon avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Cliquez sur moi\"><span class='avia_button_icon avia_button_icon_left avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='' data-av_iconset='svg_entypo-fontello'><\/span><span class='avia_iconbox_title' >Cliquez sur moi<\/span><\/a><\/div><\/div>\n<div  class='flex_column av-3u17j7-06a9218bc7ce8d424c8c5963b08d9be0 av_one_fifth  avia-builder-el-8  el_after_av_one_fifth  avia-builder-el-last  flex_column_div  column-top-margin'     ><div  class='avia-button-wrap av-35a7wz-a19c97a98a38fb6dd9d26fa3b795bc29-wrap avia-button-center  avia-builder-el-9  avia-builder-el-no-sibling '><a href=''  class='avia-button av-35a7wz-a19c97a98a38fb6dd9d26fa3b795bc29 av-link-btn avia-icon_select-yes-left-icon avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Cliquez sur moi\"><span class='avia_button_icon avia_button_icon_left avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='' data-av_iconset='svg_entypo-fontello'><\/span><span class='avia_iconbox_title' >Cliquez sur moi<\/span><\/a><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"folder":[],"class_list":["post-3427","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/pages\/3427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/comments?post=3427"}],"version-history":[{"count":6,"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/pages\/3427\/revisions"}],"predecessor-version":[{"id":3475,"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/pages\/3427\/revisions\/3475"}],"wp:attachment":[{"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/media?parent=3427"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.ecom-cs.com\/en\/wp-json\/wp\/v2\/folder?post=3427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}